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FAQ - Park

Here you will find all the information you need for your visit to the park. Print

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  • Transport options: bus, train, car & parking

    Bus, Train or Car

    Whether you arrive by car, train, bus or plane, it is really easy to find LEGOLAND® Deutschland Resort. Munich and Stuttgart are each only approx. 1.5 hours away by car. It will only take you approx. one hour to get here from the Allgäu.

    » Additional information

    There are more than 4,000 parking spaces available for a parking fee of € 6. Motorhomes can park in special parking bays.

    Get your parking ticket here

    Charging station
    An charging station is available in the LEGOLAND parking lot for drivers of electric vehicles.

  • App: Setup, Usage & Benefits

    In which languages is the LEGOLAND app available?
    The LEGOLAND Deutschland App is currently available in German and English. To use the English version of the app, please change the system language of your smartphone to English.

    Do I have to sign up or log in to use the app?
    You can use the functionalities of the app without signing up.

    Why does the app require permission to track my location?
    If you grant the app access to the location services, you will be able to use the way finding services in the park and view queue times for rides.

    If I didn't give the app permission to use my location during set up, can I change these settings later?
    Yes, on the home screen there will be a note highlighted in red which allows you to grant permissions for location service.

    Does the app show how to navigate to the different destinations?
    If you allowed location access, you will be able to use way finding once you are on site.

    Can I view queue times outside of the park?
    Queue times will only be visible when you are in the park after you have granted access to the location services.

    Can I buy LEGOLAND tickets via the app?
    Yes, there are a number of tickets which can be purchased via the app.

    Does the app work on tablets?
    The app has been optimized for usage on mobile phones.

  • Babies: feeding & changing station

    We also provide excellent facilities for very young visitors. HiPP offers comprehensive service for mothers and babies in the HiPP Baby Service area. There is a wide range of baby and toddler food products available for both babies and toddlers – as well as free advice. You will find the HiPP Baby Service in the IMAGINATION section near the DUPLO® play area and the Pizza Mania! restaurant. Apart from that, the toilets in the park also all have changing stations.

  • Service for disabled visitors: discounts & restrictions

    The park is fully accessible in all respects. Any visitors requiring assistance should approach the staff on the individual activities and attractions for help with getting around the park safely. A free information brochure is available from the information booth at the ENTRANCE.

    We offer severely disabled or mentally handicapped people a fast track option. It is designed for guests with severe disabilities (physical or mental) to grant access to our attractions more easily and more comfortably. Thanks to this wristband (you can download the form here), you will be able to get to the front of the queue quicker and will not have to wait in line for long. You can get the wristband at the ENTRANCE AREA upon presentation of your severely disabled card, of aG, H or G classification in combination with B. Wheelchair users also require the wristband for a special access to the attractions.

    Wheelchairs are available in limited numbers at the First Aid Station. Reservations via

    » Brochure

  • Restrictions: attractions and age

    It is extremely important to us that your visit is both carefree and - above all - safe. For safety reasons, there are age and height restrictions on some of the attractions. You can download an up-to-date list of the restrictions.

    » Attractions with restrictions
    » Attractions without restrictions

  • Lost & Found: lost items, forwarding

    Please hand in any items you may find to the information desk at the entrance. Please also report any lost items there. If you find out you have lost something when you get home, you can use our Online Lost-Property Office to regain lost items.

    We can send you any valuables for a small delivery fee (starting at 15 Euros).

  • Money: ATM, payment options


    There is an ATM from the Sparkasse installed right next to the entrance.

    Payment options

    At all our restaurants and the ticket booths we accept cash and also accept payment by debit card, VISA, Mastercard and JCB. At our mobile sales booths, unfortunately it is only possible to pay with cash.

  • Children: lost children & buggies

    Lost children – no problem. Our staff would be glad to help you search the entire park. In any case, the meeting point is at the entrance. You can also get "Child Finder bracelets" there which have a space to enter a phone number on so that you can put one around your child's wrist.


    There are a limited number of buggies available at the entrance which can be hired out for 4 Euro (plus a 6 Euro deposit). It is only possible to return them at the entrance. There are special parking lots for buggies around the park.
    Note: Due to the current situation, unfortunately no buggies can be issued at the moment.

  • Smoking: no-smoking rule & smoking areas

    LEGOLAND® Deutschland is a smoke-free zone!

    As a family park, the wellbeing of both our large and particularly our small guests is very important to us. For this reason, we have decided to declare our park to be a smoke-free zone. There are a few especially identified places in the park where smoking is permitted.

  • Rain: attractions & indoors

    You would like to visit LEGOLAND® Deutschland Resort, but you are not sure about the weather? No problem, because you can have great fun at LEGOLAND even if the weather is not playing ball. Just enjoy our many covered attractions and have an adventure!

    There are indoor attractions like the interactive Temple X-pedition in PHARAOHS' LAND, the LEGO® Studios and many more.

    Find out more about our indoor attractions

    Tip: If the weather is not so great, the waiting times at many attractions are often a lot shorter!

  • Service: tickets, first aid, hand carts & luggage

    Lost Annual Passes

    Lost Annual Passes can be reissued for a fee of € 5.

    First Aid

    Our First Aid station is continuously manned by qualified staff and can be found behind the airport in the LEGO® City area.

    Hand carts etc.

    You are welcome to bring your hand cart into the park. Tricycles, roller skates, scooters etc. are not allowed.


    There are a limited number of lockers available at the entrance and they cost € 3 or € 4 depending on the size.

  • Safety: information & restrictions

    The safety of all our guests and staff is our top priority at LEGOLAND Deutschland. Participation in an attraction is subject to certain conditions that must be met by all guests on the ride.

    You will find these minimum conditions on the "Have fun safely!" signs right at the entrances to the individual attractions. Please take special note of the height restrictions.

    A member of staff will decide on the spot whether a guest may take part. Staff are also there to answer any other questions you may have.

  • Safety: bag and rucksack checks

    The security of all our guests and employees is our number one priority. That is why we carry out random bag and rucksack checks at the entrance. Please follow the instructions of the security staff.

    You are not permitted to take the following objects with you into LEGOLAND® Deutschland Resort:

    • Weapons and dangerous items (knives, scissors, pepper spray, stun guns, drugs, etc.)
    • Liquor / high-proof alcohol
  • Animals: dogs in the park

    Unfortunately, except trained guide dogs (with corresponding documentation), no dogs are allowed in the park. This however, is no problem: Directly next to the parking lot P3 you can find our dog house. You can leave your dog here for the time of your visit of the park. Before you can access the dog house, you will need a key card. Please report to our employees at ticket office 1-4 (to the left of the main entrance). The fee per dog is 4 Euros plus 20 Euros deposit for the key card and the padlock. Please bring along the filled out form on the day of your visit.

    Download form

    Please bring along your dog’s favourite blanket or pillow for your dog to feel like home. There is plenty of drinking water available.

    Please note: The dog house closes one hour before park closing.