Helpful Hints 

  

Accessible roomsAllergies - Annual Pass holders

 





  

  

BabiesBBQBreakfast

  

Cancelation - Cancelation coverChange in booking - Check-In / Check-OutContact 

 

Directions

  

  

Express pass

  

  

First Aid

 

G

 

Groups  

  

  

Half board - Handicapped Visitors - Holiday Village - Hotel classification - Hotelpartner

 

  

  

Internet

 

  

  

Opening Hours

 
 

  

  

Park entrance - ParkingPayment - Pets - Pictograms - PicturesPublic Transport

 

  

  

Terms & Conditions - Travel documents - TV

 

  

  

Wheelchairs

 

 

Accessible rooms
The LEGOLAND® Holiday Village offers two rooms which are suitable for disabled visitors. These rooms are easier driveable and have a more spacious bathroom. They are equipped with a shower, toilet and sink which are especially designed for wheelchair access and have handle bars. Two of the four beds in these rooms are upstairs and can only be reached through stairs. That’s why the rooms are suitable for up to two wheelchair users.

 

Allergies
Our rooms are all equipped with allergy-friendly blankets and pillows.

 

Annual Pass holders
LEGOLAND® Annual pass, life time or Merlin annual pass holders are of course welcome to book their accommodation at the holiday village and the campsite without tickets. Please contact our reservation team on +49 (0) 8221 700185. If you wish to stay at one of our hotel partners please contact our service center on +49 (0) 180 6 22 5789 (€0.20 per call from within Germany; calls from mobile phones within Germany max. €0.60/call.; charges from abroad may vary). Office hours are Mon-Sun 9:00am – 5:00pm.
Merlin Annual Pass holders receive 15% discount at the holiday village. Lifetime Pass holders receive a 15% discount excluding King's and Knight's Castle, please ask for special offers.

 

 

Babies
Even the youngest visitors are well catered for in the park. HiPP offers all-round service for mother and child in the HiPP Baby Service. For babies and toddlers, there is an extensive range of food products here, with free advice included. The HiPP Baby Service is located in the IMAGINATION area, by the DUPLO® playground and Pizza Mania! restaurant. Furthermore, all toilets in the park are equipped with a nappy-changing room.  
 
BBQ
Due to fire restrictions open fire or barbecue is not allowed.

 

Breakfast
Holiday village: For knight's tents, standard and superior rooms buffet breakfast is served in our Jungle buffet restaurant. Guests staying at the camping ground are more than welcome to join the buffet breakfast. Please add the standard breakfast to your accommodation package in the booking process. For guests staying at the king's or knight's castle breakfast is served at the kin's castle restaurant.

You can chose your breakfast time at reception upon arrival.

For an even more relaxed start please add our gourmet breakfast.
Hotel partner: All packages are including breakfast (except of campsite and apartments at the Schwarzfelder Hof)

  

 

Cancelation

You will find all information about how to cancel in our general (travel) terms and conditions.

 

Cancelation Cover

With the cancellation cover we offer you the opportunity to cancel your booking free of charge and without naming any reasons up until 12 noon the day prior to arrival. Simply send an email to info@LEGOLANDholidays.de; we will then cancel your booking and refund the total (less the amount of the cancellation cover) to your accounts. Thereafter and in case you haven’t booked a cancellation cover cancellation charges will apply according to our general terms & conditions.

Please note that the LEGOLAND® cancellation cover is not a classic travel cancellation insurance. If you require an insurance which covers you up until your arrival as well as during your stay, please contact your local insurance company.

 

Change in booking

You will find all information about how to change your booking in our general (travel) terms and conditions.

 

Check-In / Check-Out
Holiday village: Detailed information about how to get to LEGOLAND® Holiday village by car or public transport can be found here.
Arrival: Please check in at our Front Desk at the LEGOLAND Holiday Village between the hours of 7:30 am – 10:00 pm. Rooms are ready starting from 3:30 pm. If you wish to have access to your room earlier (12:00 pm at the earliest) you are able to book you early check in online. If you wish to visit the park before you move into your room please check in at reception first. Afterwards please use tickets received in advance with your travel documents at the separate holiday village park entrance (open from 10:00am onwards).
Departure: Rooms and tents should be vacated by 10:00 am and campsites by 11:00 am on your day of departure. You are also able to book a Late Check-Out online. (There is no claim for an additional night).
Hotel partner: For detailed information please check the relevant hotel description.

Contact
Suggestions? Questions? Comments? – We look forward to hearing from you. Easiest way to contact us is either by email on info@LEGOLANDholidays.de or phone +49 (0) 180 6 22 5789 (€0.20 per call from within Germany; calls from mobile phones within Germany max. €0.60/call.; charges from abroad may vary). Office hours are Mon-Fri 9:00am – 7:00pm, Sat, Sun and bank holidays 9:00am - 6:00pm

 

 

  

 

Directions
Detailed information about how to get to LEGOLAND by car or public transport can be found here.

 

  

 

Express pass
Get the most out of your visit at LEGOLAND ® Germany with even more adventures and book an electronic Express Pass online! The pass reserves you a place in the queue of your favorite attraction – without joining the queue. It covers many rides, including Temple X-pedition, Flying Ninjago, Fire Dragon, Project X and many more.

 

 

 

First Aid
Our First Aid station is staffed at all times by qualified first-aiders during park opening hours (+49 (0) 8221 - 700 333). It is located behind the airport in the LEGO CITY area. At night, the main gate can be notified by means of the emergency telephones.  

G

Groups

If you intending to travel with more than 6 people please contact our service center on +49 (0) 180 6 225789

 

 

Half board

Holiday village: Dinner at the Jungle buffet can be booked in advance
Hotel partner: Please pay attention to the offer of the particular hotels.

  

Handicapped Visitors
Handicapped visitors will receive a refund of EUR 4,00 at the gates when showing their disabled person card.

 

Holiday Village

-Babies and toddlers: Changing mats, buckets for diapers and baby cots (max. 1 cot per room) are available upon request (10 € per stay). Furthermore baby baths and bottle warmers for free of charge at reception (upon request).
-Bowling alley: Here you will find more information on prices, opening times and the online booking.
-High robes: You can prove your climbing prowess in one of the most modern outdoor climbing complexes in the region. With six courses and more than 42 elements over the 14 meter high complex, there’s a course for every level. The outdoor climbing complex is suitable for children from 4 years of age. More information on prices, opening times and online booking can be found here.
-The holiday village offers 2 restaurants, a steak house and jungle buffet restaurant. Due to limited space reservations can only be accepted onsite.

 

Hotel classification

LEGO-Bricks: The child friendliness of the hotel is rated in LEGO-bricks. The number of bricks one hotel gets is in line with the fulfillment of child friendly features at the hotel.

DEHOGA Hotel Classification: The German Hotel and Restaurant Association is responsible for the hotel classification. Hotels are rated on a scale of one to five stars based on a list of criteria established by the organisation.

 

Hotel partner 

Please find detailed information about all hotel partners in the respective hotel description.

 

Internet

Internet is available throughout the holiday village and hotels.

You will receive your internet code for the Holiday Village at reception.

 

   

 

Opening Hours

Current opening times can be found here. Longer opening hours apply on weekends, during vacation time and on public holidays. Attractions (except MINILAND) are closing one hour prior to park closing-time. Restaurant and shop hours may vary due to visitor appearance. Please take note of our closing dates!

 

 

Park entrance

Tickets are valid on two consecutive days during your journey.

 

Parking
For the duration of your stay you may park your car in the Holiday Village free of charge.

Please use the parking lot at the main entrance at LEGOLAND® Deutschland on your departure day, so that new visitors may park their cars in the Holiday Village. You will receive a free parking ticket when checking out at the Front Office.

 

Payment

Information about payment can be found in the general (travel) terms and conditions.

 

Pets
Pets are not allowed in the whole LEGOLAND Holiday Village area for hygienic reasons (Exception: Guide-dogs for the blind and dogs used for therapeutic purposes). In case of any infringement we reserve the right to take immediate action.
No dogs or pets can be admitted into the park, except guide-dogs. However, for a small fee you can leave your dog during your park visit in our dog house (based on availability). The dog house opens 30 minutes before park opening and closes until 30 minutes before park closing time. Charge: 3 € (advance booking is not possible).
Hotel partner: Please check relevant hotel descriptions or contact the hotel for further information.

 

Pictograms

 

Accessible rooms

Bowling alley

TV

Gym

Indoor pool

No pets allowed

Kids playground

Air conditioning

Massage

Restaurant

Sauna

Playcorner

W-LAN

Non-smoking room

   

 

Pictures

Images of the holiday village and hotel partners are examples only.

 

Public Transport 
For visitors arriving by train, a public Shuttle Bus service is provided between Günzburg railway station and LEGOLAND Holiday Village.
The Shuttle Bus is free for visitors with a German rail ticket issued by Deutsche Bahn AG (DB) explicitly covering travel to “Günzburg LEGOLAND”. All other passengers can purchase a ticket for the journey from Günzburg railway station to LEGOLAND Deutschland after boarding the bus. Return tickets are available for EUR 1,60 per child and EUR 3,30 per adult.

 

Spring and autumn (valid 05/04 - 20/07/14 and 01/09- 02/11/2014)

 

High season (valid 21/07 - 31/08/14)

 

 

Smoking
Our park is a non smoking park. Smoking is only permitted in designated smoking areas.

 

 

Terms & conditions
Please find general (travel) terms and condition here.

 

Travel documents

If you have lost or deleted your booking confirmation by accident please call us on +49 (0) 180 6 225789 (€0.20 per call from German landline, calls from German mobile phone max. €0.60 per call; charges from abroad may vary depending on your provider). We are happy to resend your tickets in case they are still valid. To be able to scan the barcodes at the gates properly please print all tickets on a separate A4 paper and make sure your printer has enough color (toner) before printing.
Should you tickets have been used by somebody else in the meantime we are unfortunately unable to provide compensation. The owner has to ensure the safekeeping of all travel documents; therefore the first use of the online-tickets is binding.
You will find special turnstiles labeled “Online-Tickets” at the main park entrance. There is no need to exchange your printed online tickets against another ticket, you will be able enter the park directly with your printed online tickets.

  

TV
All rooms at the holiday village and partner hotels apart from campsite, knight tents and hay beds are equipped with a TV.

 

 

 

 

Wheelchairs
A limited amount of wheelchairs is available free of charge at the Mini-Market in the main entrance area of the park (Deposit of 10 €).
You may not bring back the wheelchairs at the Holiday Village.