Frequently Asked Questions 

Frequently Asked Questions

Transport options: bus, train, car & parking

Whether you arrive by car, train, bus or plane, it is really easy to find LEGOLAND Deutschland. Munich and Stuttgart are each only approx. 1.5 hours away by car. It will only take your approx. one hour to get here from the Allgäu.
Additional information for when you arrive »
Parking
There are more than 4,000 parking spaces available for a parking fee of € 6. Motorhomes can park in special parking bays.

Babies:feeding & changing station

We also provide excellent facilities for very young visitors. HiPP offers comprehensive service for mothers and babies in the HiPP Baby Service area. There is a wide range of baby and toddler food products available for both babies and toddlers – as well as free advice. You will find the HiPP Baby Service in the IMAGINATION section near the DUPLO® play area and the Pizza Mania! restaurant. Apart from that, the toilets in the park also all have changing stations.

Service for disabled visitors: discounts & restrictions

The park is fully accessible in all respects. Any visitors requiring assistance should approach the staff on the individual activities and attractions for help with getting around the park safely. A free information brochure is available from the information booth at the ENTRANCE. Visitors who are severely disabled will get a € 4.00 discount on the standard entrance price. If the visitor has an ID card with a "B" noted on it, then an attendant will be allowed to enter the park free of charge. A limited number of wheelchairs are available for a € 15 deposit.

Restrictions: attractions and age

It is extremely important to us that your visit is both carefree and above all safe. For safety reasons, there are age and height restrictions on some of the attractions. You can download an up-to-date list of the restrictions.
Attractions with restrictions
Attractions without restrictions

Lost&Found: lost items, forwarding

Please hand in any items you may find to the information desk at the entrance. Please also report any lost items there. If you find out you have lost something when you get home, then please just send us an e-mail to: [email protected] . We can send you any valuables for a small delivery fee (starting at 15 Euros).

Birthday: free entry & birthday party

Free entry
Children up to their 11th birthday can enter the park free on their birthday by presenting their child's ID card/passport.
Birthday party
A children's birthday party at LEGOLAND Deutschland is a magical experience – among more than 50 million bricks of LEGO. We offer a unique Birthday Special including entry to the park, drinks, birthday cake and a treasured table decoration. more about Birthday Special

Money: ATM, payment options

ATM/Cashpoint
There is an ATM from the Sparkasse installed right next to the entrance.
Payment options
At all our restaurants and the ticket booths we accept cash and also accept payment by debit card, VISA, Mastercard and JCB. At our mobile sales booths, unfortunately it is only possible to pay with cash.

Children: Lost children & buggies

Lost children – no problem. Our staff would be glad to help you search the entire park. In any case, the meeting point is at the entrance. You can also get "Child Finder armbands" there which have a space to enter a phone number on so that you can put one around your child's wrist.
Pushchairs/Buggies
There are a limited number of buggies available at the entrance which can be hired out for 4 Euro (plus a 6 Euro deposit). It is only possible to return them at the entrance. There are special parking lots for buggies around the park.

Smoking: no-smoking rule & smoking areas

LEGOLAND® Deutschland is a smoke-free zone!
As a family park, the wellbeing of both our large and particularly our small guests is very important to us. For this reason, we have decided to declare our park to be a smoke-free zone. There are a few especially identified places in the park where smoking is permitted.

Rain attractions & indoors

You would like to visit LEGOLAND® Deutschland Resort, but you are not sure about the weather? No problem, because you can have great fun at LEGOLAND even if the weather is not playing ball.
Just enjoy our many covered attractions and have an adventure!
There are indoor attractions like the interactive Temple X-pedition in the KINGDOM OF THE PHARAOHS, the LEGO® Studios and many more.
Tip: If the weather is not so great, the waiting times at many attractions are often a lot shorter! more »

Service: tickets, first aid, hand carts & luggage

Lost tickets
Lost tickets can be reissued for a fee of € 5.
First Aid
Our First Aid station is continuously manned by qualified staff and can be found behind the airport in the LEGO City area.
Hand carts etc.
You are welcome to bring your hand cart into the park. Tricycles, roller skates, scooters etc. are not allowed.
Lockers
There are a limited number of lockers available at the entrance and they cost € 3 or € 4 depending on the size.

Animals:Dogs in the park

Sorry, but with the exception of guide dogs, no dogs are allowed in the park. But this is not a problem: Directly adjacent to the parking lot P3 you will find our dog house. Your four-legged friends can be left there in capable hands for the duration of your visit. A vaccination certificate is mandatory when admitting the dog. There is plenty of drinking water available, you just need to provide any food. Unfortunately it is not possible for us to walk your dog during the day so we recommend providing enough toys and a blanket for your dog to lie on.
The dog house opens 30 minutes before the park opens and closes 30 minutes before the park closes. The fee per dog is € 3.50.